Sales Manager (Business Travel)

Sales Manager (Business Travel)
Employment type: Full-time
City: Calgary
Last visit: 2014-10-09
Author's ads: 1

Posted: 2014-10-09


Sales Manager (Business Travel)

Selling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.


Hotel Overview:  Centrally located in downtown Calgary, The Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guest rooms, and the recent completion of an extensive renovation project, The Fairmont Palliser is truly the place to be.


Summary of Responsibilities:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: 

Consistently offer professional, friendly and engaging service

Ensure prompt and courteous service is extended to both internal and external customers

Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

Solicit transient and/or banquet business through action plan preparation and execution

Establish parameters, quotes and negotiate prices, confirming by written contracts

Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations

Maintain accounts, contact, activity and business details within the appropriate software applications

Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied

Prepare weekly, monthly, quarterly and annual reports, as required

Balance operational, administrative and Colleague needs

Follow departmental policies and procedures

Follow all safety  policies

Other duties as assigned



Previous Sales experience required

Computer literate in Microsoft Window applications andor relevant computer applications required 

University/College degree in a related discipline preferred

Excellent communication skills, both written and verbal required

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to focus attention on guest needs, remaining calm and courteous at all timesSalary: Based on experience


Visa Requirements: 

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.   


The Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.  We therefore encourage applications from qualified Aboriginal Canadians, persons with disabilities, members of visible minorities and women.


APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Career Level: Management

Industry: Hospitality

Job Function: Hospitality and Food Service