Sales Manager (Business Travel)
Selling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.
Hotel Overview: Centrally located in downtown Calgary, The Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guest rooms, and the recent completion of an extensive renovation project, The Fairmont Palliser is truly the place to be.
Summary of Responsibilities:
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Ensure prompt and courteous service is extended to both internal and external customers
Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
Solicit transient and/or banquet business through action plan preparation and execution
Establish parameters, quotes and negotiate prices, confirming by written contracts
Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
Maintain accounts, contact, activity and business details within the appropriate software applications
Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
Prepare weekly, monthly, quarterly and annual reports, as required
Balance operational, administrative and Colleague needs
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
Previous Sales experience required
Computer literate in Microsoft Window applications andor relevant computer applications required
University/College degree in a related discipline preferred
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all timesSalary: Based on experience
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
The Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff. We therefore encourage applications from qualified Aboriginal Canadians, persons with disabilities, members of visible minorities and women.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http:www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Career Level: Management
Job Function: Hospitality and Food Service